Lead Recovery System for HVAC, Plumbing & Electrical Contractors
Stop losing jobs to the next contractor on Google. We catch every missed call, re-touch every cold lead, and put the conversation back in your pocket.
The problem
Most contractors miss 20–40% of inbound calls. Dispatch is on another line, a tech is on a job, it's after hours, someone's at lunch — the homeowner hangs up and immediately Googles the next shop in town. Those numbers almost never get called back.
The same thing happens to estimates that don't close in the first 48 hours. You quoted the job, they "want to think about it", and then your follow-up falls through the cracks. The job goes cold.
This is the single most fixable revenue leak in the trades.
What we build
When a call comes in and isn't answered, our system:
- Texts the caller within 60 seconds with: "Hey, this is {your shop} — we missed your call. Want me to text you a quote estimate, or have someone call you back?"
Logs the missed call in a simple CRM pipeline so it doesn't get lost.
Sends two more nudges over 48 hours if they don't reply.
Re-touches stale quotes after 7 / 30 / 60 days with templated messages you can edit.
Reports weekly: how many missed calls, how many recovered, how much recovered revenue is in the pipeline.
Pricing
From $500
setup · one-time fee
From $500 setup. One-time fee. Optional $200/mo follow-up management if you want me actually replying to nudges on your behalf instead of your office manager.
No contract. Cancel anytime. The CRM pipeline and your phone forwarding setup stay yours.
What this actually looks like
Most owner-operators recover 2–4 jobs per month with this in place. At a $2,000–$5,000 average ticket, the $500 setup pays for itself in the first week and a half — usually faster.
Want to see if this fits your shop?
Email nico@mountainwest.digital with the word "yes" and I'll send you a free 3-point review of where your shop is currently losing leads — phone flow, follow-up flow, Google Business Profile. No pitch deck, no proposal, just three things you can fix this week.
Or drop a note through the contact form.